![]() Washington-based Cogent Communications Inc., a systems integration division of EADS Telecom, will support thin and thick clients internally and for its customers. "Clients want to pick and choose where it makes sense to switch to thin clients and don't want to do heavy implementation where it's not required," Pockard said. For example, a company might want its sales force to migrate to thin clients while keeping its local call center employees on a client/server setup. Companies can manage thin and thick clients through the same database, which lets them stagger upgrades, Pockard said. introduced a Web-based architecture with PeopleSoft 8, as did Siebel Systems with Siebel 7.Īmdocs stresses that Version 11 lets browser-based and client/server applications coexist. Thin-client support isn't uncommon - CRM rival PeopleSoft Inc. Version 11 features a new architecture that includes browser-based access. The company has incorporated some of its analytic tools and order management features in the new Clarify suite, Pockard said. 1," said Dror Pockard, Amdocs' Clarify division president.Īmdocs also makes billing and order management software, primarily for telecommunications firms. in Boston.Īmdocs, which bought Clarify for $200 million in November 2001, wants to regain some of that lost market share. 2 in market share behind Siebel Systems Inc. When Nortel announced plans to buy Clarify for $2.1 billion in October 1999, Clarify was No. Segment Builder Profile Set CRMD_MKTTG_SET_HĬRM_JEST, CRM_JCDS, CRM_JSTO, CRM_JCDO table for the status of a business transaction.Amdocs Ltd., owner of the Clarify software line, this week is announcing its first upgrade of the once-pioneering customer relationship management (CRM) suite.Ĭlarif圜RM 11 will include a new integration gateway, process manager and support for thin clients, which are aimed at making it easier for companies to deploy Clarify software and link it to their other systems, Amdocs said.Ĭlarify was an early leader in the CRM market but faded from view during the period it was owned by Nortel Inc. Relationship - Contact Person CRMM_BUT_CONTNO Map Business Partner Customer CRMM_BUT_CUSTNO Sales Area - Partner Function CRMM_BUT_FRG0081 CRMC_PR_ASSIGN : Transaction Type and its Transaction Type Object.Īlong with these the other tables such as CRMC_ACT_OBJ_T Objective Number and Text for Activities CRMC_PROC_TYPE_T Text for a transaction type ![]() SCPRIOT Priorities for Activities with priority text. CRMC_PARTNER_FCT Definition of Partner Functions CRMC_PROC_TYPE Master table Business Transaction Type CRMD_CUSTOMER_H Additional Site Details at the Header Level of a Business Transaction ![]() This table can be used for search based on the Object Id(Business Transaction No). It doesn't store the Business Partner responsible for the transaction. CRMD_ORDERADM_H Contains the Header Information for a Business Transaction.ġ. CRMM_BUAG_H Header Data for Business Agreement such as Tax Category, Tax Characteristic, Form key, Business Agreement Class. CRMM_BUAG Master table for Business Agreement TSAD3T Table containing the Title text against a Title No. ADRC Addresses (Business Address Services) - BP's Complete Address Details- City, Country, Post Code, District, ADR6 SMTP Numbers (Business Address Services) - Contains Email - Id of the BP. ADR2 Telephone Numbers (Business Address Services) BUT0BK Business Partner: Bank Data & Details BP Number, Bank Key, Bank Country Key, Bank Account Number BUT050 additionally contains Contact Person's Address data BUT051 BP Relationship: Contact Person Relationship Similar to BUT050 BP relationships/role definitions: General data - Contains Relationship, Partner Number (PARTNER1), Relationship Category BUT000 : BP: General data - Contains Business Partner Number, Partner Category, Partner Type, First Name, Last Name etc.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |